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Student Accounts and Cashier Services

Frequently Asked Questions

Please feel free to contact us if your questions are not answered here!


A. Refund Checks

B. Tax Information

C. Miscellaneous Information

 


Refund Checks

1. If I am awarded financial aid, a scholarship or grant monies, how do I receive those funds?

All student refunds will be distributed via HigherOne. Please be sure your permanent address is valid. The Seahawk Card will be mailed to your address listed as your permanent address on Seaweb. There is a $20.00 charge to replace the card if your address is incorrect or there is a fowarding order on the address. You do not have to keep the Seahawk Card to receive a refund but you must have it to activate your status with HigherOne.

There are three options to choose from once you activate the card:

1. Easy Refund -This is the quickest way to receive your refund. Your funds are placed directly on the card to be used anywhere visa or mastercard is accepted. Using the card at ATMS that are not HigherOne ATM's will incur fees charged by the institution who maintains the machine.

2. Direct Deposit - You must complete a form and provide it to Higher One before they will release your funds and the process takes about 3 days. (If you wish to fax them the form the number is 1-866-309-7443).

3. Paper Check - This will get a check mailed directly to you from them and takes the amount of time that the postal service allows.

 

Please visit https://seahawkcard.higheroneaccount.com/  for more information about the SeahawkCard refund process.

2. If I have registered and I find out I cannot attend, will my tuition and fees be refunded to me?

If a student completely and officially withdraws through the Registrar's Office, a refund may be made according to the tuition refund schedule. Please review this page for exact dates. Please note: Tuition   Refunds are not available for the Summer Months.

If you are withdrawing from at least one class but not all classes prior to the end of the drop/add period, then a refund will be generated according to the tuition refund schedule. If withdrawing after the drop/add period listed in our Registration and Billing Schedule, no refund will be generated. Please note: Tuition   Refunds are not available for the Summer Months.

3. If I have registered as a non-resident and I am expecting in-state residency to be granted, can I just pay the difference between the two rates?

Student Accounts policy is to collect the out-of-state rate as charged to the student account. We will collect the entire balance due and refund the difference between the two rates when in-state residency is granted. All questions regarding residency should be directed to the Admissions Department.

4. If I lose my check, how can I get a replacement check?

The accounting department will require an Affidavit and Indemnity Bond (PDF) form be completed and notarized. The form may be mailed or returned in person to the accounting department located in Hoggard Hall, room 145. Please be advised that it will take at least 5 business days to process the new check.


Tax Information

11. How can I get my Hope Scholarship or Lifetime Learning tax information? 

Your IRS form 1098-T will be mailed to your permanent address on file. You may also view your tax information online through Seaweb. Choose Student Information and Registration Access, then choose the link to your IRS Form 1098-T information and select the appropriate tax year. For general information you may wish to view IRS publication 970 to be used  in completing Form 8863 for education credits. (Form 8863 uses information from form 1098-T).
Or you can visit our 1098-T Tax Information Frequently Asked Questions website.

12. I am an international student receiving grants and/or scholarships. What tax information is available to me?

Your IRS form 1042-S will be mailed to your local address on your student account February 28. For more information you may wish to view IRS Publication 515.  


Miscellaneous Information

13. How do I change my mailing address on my Student Account?

Address changes can be made through Seanet or online at the registrar's website. Incorrect address information can delay or prevent important mailings, such as billing statements and tax forms, from reaching you.  If you receive loan or grant money it also can delay your Seahawk Card from being delivered to you  which will prevent you from receiving your refund in a timely fashion. Please check your account to make sure we have the proper mailing address!

14. How do I add dollars to my Seahawk Buck$ Account?

Please contact Auxiliary Services  at 910-962-3560 for assistance.

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Student Accounts and Cashier Services Links:

Student Accounts Home

Tuition Payment Plan

Collections

1098 T Tax Information

Contact Information

2008-2009 Cost of Attendance Budget

Frequently Asked Questions

Billing FAQ's

Payment Due Dates

Perkins Collections

Registration and Billing Schedule

Tuition and Fees

                   
  * Fall and Spring Semesters
  * Summer Sessions
  * Credit Distance Education

Tuition Refund Schedule

(Please note: Tuition   Refunds are not available for the Summer Months)

State Treasurer Affidavit

Authorization for Financial Aid to pay prior charges and/or Non-Institutional charges

 




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UNCW | Business Affairs
Student Accounts & Cashier Services
601 South College Road
Wilmington, NC  28403-5926
FAX: (910) 962-7402

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