1. What is my student campus address?
2. What is my departmental address?
3. How do I know if I have a package?
4. What services can I receive at Seahawk Mail?
5. What is the cost of using the fax service at Seahawk Mail?
6. How do I forward my mail or change my address?
7. Are campus boxes (mailboxes) mandatory?
9. Why do I need a Customs Form to mail packages internationally?
10. Where can I drop off my mail on campus?
1. What is my student campus address?
To receive mail to your UNCW campus
box, it must be addressed as follows:
Student's Complete Name
UNCW Station - CB #_ _ _ _ _
601 South College Road
Wilmington NC 28407 - _ _ _ _
CB# = Campus Box Number (your mailbox number)
Use the last 4 digits of your campus box number in the UNCW zip code + 4.
* Please note that UNCW has been assigned a unique zip code
for incoming student mail. This zip code, 28407, is to be included
on all incoming student mail.
2. What
is my departmental address?
DEPARTMENT MAIL
All university departments should use the following address
format for incoming United States Postal Service mail:
Att: Name
UNCW - Department Name
601 S. College Rd.
Wilmington, NC 28403-xxxx (department mail code)
Special note for non-USPS shipments:
* Since private carriers such as UPS and Fed Ex deliver directly
to university departments, these shipments must include the department street
address, room number and contact name.
3. How do I know if I have a package?
Postal notices are written and distributed to a student's campus box for
the following:
- Packages delivered by USPS, Fed Ex, DHL
- Items that require a signature
- Incoming faxes
- Items labeled "Do Not Bend"
- When student's campus box is full - Student will be required to go to
the window to pick up mail.
- For perishable items or medical supplies, an e-mail will also be sent to students when they receive mail labeled "Perishable", etc. These items are stored in a refrigerator until the student picks up the mail at the postal window in the Fisher University Union.
The first delivery notification is made by placing a delivery notice in the student's campus box. Notices will continue weekly if not picked up. Second notices are made via e-mail to the student's official e-mail address; third notices are written and distributed to the student's campus box; and fourth notices are sent via e-mail to the student's official e-mail address. After the fourth notice, the student's mail will be returned to the sender, "unclaimed."
When picking up mail, please provide the postal notice and a picture ID
(required) to the Seahawk Mail window in the Fisher University
Union.
4. What
services can I receive at Seahawk Mail?
- You may bring mail and packages to Seahawk Mail, located on the ground floor of the Fisher University Union
- Various mailing containers are available for purchase. USPS Express Mail and Priority Mail boxes and envelopes are free of charge.
- FED EX, UPS drop-off services
- Fax service
- Money orders
The Seahawk Mail center only accepts cash, checks with
proper I.D., or UNCW One Card Seahawk Buck$. We are not
set up to accommodate debit or credit cards at this time; however, ATM
machines are located in the Warwick center breezeway.
UNCW departments may use Seahawk Mail for all of their shipping
needs. However, departments must provide their fund number for each mail
piece. Seahawk Mail delivers and picks up all incoming
USPS mail and intra-campus mail to departments daily, dependent upon department
needs and requirements. Department
mailing is for university business only.
5. What is the
cost of using the fax service at Seahawk Mail?
Fax number for UNCW Seahawk Mail- (910) 962-3693
Please include the student's full name and campus box number on all faxed info.
| FAX Service | Cost / Fees |
|---|---|
| Cover sheets | Free of charge |
| Local and toll-free numbers | $1.00 per page |
| Long distance numbers | $2.00 for the first page, and $1.00 per page thereafter |
| International numbers | $3.00 for the first page, $1.00 per page thereafter, and A phone charge would apply varying with duration and locations. |
| Receiving incoming faxes (A notice is promptly put into the student's post office box.) |
$1.00 per page, No charge for cover sheets |
6. How do I forward my mail or change my
address?
You must come to the Seahawk Mail window or complete the
online forwarding form to have your mail forwarded to your new address.
The mail forwarding form must be completed if a student participates in any of the following programs or if these certain situations arise in a semester:
- Study abroad
- Student teaching
- Internship
- Exchange program
- Not enrolled or returning for the semester
- Withdraw
- Emergency medical leave
- Graduating
Upon return, students need to notify Seahawk Mail and receive a new campus box assignment.
Students who graduate, or who will not return to UNCW, will have personal first-class
mail forwarded for one year and magazines/newspapers forwarded for 60 days.
To avoid the delays in forwarding mail, notify anyone sending mail to your
UNCW campus box of your new address.
7. Are campus
boxes (mailboxes) mandatory?
UNCW campus boxes are mandatory if
- you reside on campus, or
- you have a freshman status (whether you live on or off campus) at the university, or
- you are an international student.
Other students are not required to have a campus box; however, they may
rent a campus box if they prefer to receive their mail on campus. (See next
question.)
8. Can I get a campus
box (mailbox) if I am a grad student, a student seeking a second degree,
a commuter student living off campus, or a university faculty or staff member?
Yes. Commuter students, grad students, students seeking
a second degree and faculty/staff are welcome to rent a campus box at Seahawk
Mail. Simply come to the Seahawk Mail postal window, and we will assist
you in renting a box.
Additional information may be found at:
9. Why do I need a Customs Form to mail packages internationally?
Customs forms are required to ship any
packages overseas in order for the package to clear customs. Customs
forms are located on our Seahawk Mail service counter and need to be
completed before your package can be mailed. Please ask a window clerk
if you need assistance.
Customs forms may also be prepared and printed online before bringing your
mail to Seahawk Mail. Go to http://www.usps.com/international/customs.htm#H1 to access the online customs form.
10. Where can I drop off my mail on campus?
The Seahawk Mail Center is located in the Fisher University
Union on the first floor.
There are also U. S. postal collection
boxes located throughout the campus where you can also drop off mail.
Postal collection boxes are strictly for letters with stamps affixed and
destinations off campus ONLY. Under no circumstances should mail that needs
to be metered or intra-campus mail be deposited in the collection boxes.
Departmental
intra-campus mail may be deposited in the special mail slot
located at Seahawk Mail, next to the ADA window.
11. Does Seahawk Mail deliver parcels to the residence halls?
No, for the safety of our students, all parcels are delivered to the Seahawk Mail Center, located in the Fisher University Union. Seahawk Mail notifies the students by placing notices in their campus boxes to come to the mail window located in the Fisher University Union to sign for and receive their mail. (Special assistance is available upon request for those with special needs)
12. What is the safest way to send monetary gifts?
Seahawk Mail recommends that you use checks or USPS money
orders rather than
cash when sending monetary gifts. Money orders can be bought or cashed
at Seahawk Mail or any other post office and provide a safe way of ensuring
that gifts are received.
